Laser Xperts, Inc. Terms and Conditions
To better provide our customers, we have listed our policies concerning orders and returns below.

Credit:
Application for credit is required for terms. All information must be filled out for review. Credit approval can take up to 5 days. Corporate financial statements are required for higher credit limits. Return check charge is $35.00 and must be repaid by cashiers check or money order.

Terms:
1. Prepaid; credit card. All prices indicated are based with a 2% cash discount.
2. C.O.D.; cashiers check, money order or cash only. All COD orders are charged a fee of $5.00 per box.
3. Net 15 days; individuals and small businesses upon credit approval. Terms are net 15 days from date of invoice.
4. Net 30 days; corporations and/or agencies upon credit approval. Terms are net 30 days from date of invoice.
5. Past Due invoices are 2% a month PLUS any legal fees.

Minimum Order Charge:
Minimum shipping charge of $6.00 or actual rate. Each order will include a $3.50 processing fee. There is no minimum quantity or value.

Freight Policy:
All packages are delivered via UPS or FedEx. All orders are guaranteed in accordance with carrier policies. (Regions outside the UPS and FedEx standard delivery areas are excluded from next business day deliveries.) All orders over 100-lbs. ship via ground service and are charged actual rates. Insurance fees of $.35 per $100.00 value will be added on all orders.

Hazardous Materials:
Additional charges may be incurred for the shipping and handling of hazardous materials.

Prices, Specifications and Policies:
Laser Xperts, Inc. reserves the right to update prices, product specifications and policies at any time without notice. Laser Xperts, Inc. and its vendors assume no liability for damages resulting from the use of consumables in any manufacturer's machine other than normal vendor warranties. All products are priced per each. To the best of our knowledge, all information in this web site is deemed correct and accurate. Should there be an error, please notify Laser Xperts, Inc. immediately. Compatibles, ordering, and ordering information is the responsibility of the buyer. Should there be any questions regarding compatibility, please notify Laser Xperts, Inc. before ordering, and we will research your question and notify the buyer of the results.

Returns and Authorizations:
All returns require a Return Authorization (RA) number prior to the return on any product. Please call our office for an RA number and shipping instructions. RA numbers are valid for 30 days from the date of issue. The product and the manufacturer's boxes must be in resalable condition to receive credit. Any unauthorized returns will be shipped back at the customers' expense. All returns must be sent freight pre-paid. Freight will only be credited for Laser Xperts, Inc. errors. Please have the following information available:
1. Your account number.
2. The invoice/order number.
3. Quantity to be returned.
4. Manufacturer part number.
5. Reason for return.

Shipping Damages:
All packages are inspected before shipping to ensure they are in good condition. If you receive a damaged package, please note the problem when signing the receipt and inform both Laser Xperts, Inc. and the freight carrier. All claims must be made within three (3) days of delivery. Keep all boxes and packaging until further advised.

Shipping Errors:
All return requests resulting from shipping errors along with requests for stock rotations must be made no later that 30 days after the invoice date. Shipping error caused by the customer and stock rotations will be subject to a 20% restocking fee. All items (including those shipped in error) must be returned in resalable condition or they will be deemed defective and subject to the same rules as other defective returns.

Hardware Products:
When returning hardware products, it is necessary to contact Laser Xperts, Inc. to obtain a RA number. All return requests must be made within 20 days of original invoice. Returns must be unused, unopened and in resalable condition. A restocking fee of the lesser of 15% or $25.00 per unit will be charged. Defectives and DOA machines will be tested upon receipt at Laser Xperts, Inc.
If the machine is defective, a replacement will be shipped; if the machine tests OK, it will be returned to you at your expense.

Defective Returns:
Defective product must be returned within 30 days of the original invoice date and accepted to manufacturer return policies. No defective returns will be accepted for special order items or diskettes. Additionally, Laser Xperts, Inc. does not accept defective returns on certain copier and fax supplies. (i.e.; bottled copier/toner supplies) All sales on these items are final and returns will only be accepted if the product is in resalable condition.

Laser Xperts, Inc.
toll free - 1-877-856-2712
phone - 520-886-8301
fax - 520-751-4894

e-mail - mail@laserxperts.com
www - www.laserxperts.com